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Communication & Influence

Influence

Robert B. Cialdini · 1984

Six universal principles drive most yes-answers humans give.

Summary

Cialdini's seminal work catalogs the psychological levers that make people say yes: reciprocity, commitment/consistency, social proof, liking, authority, and scarcity. He calls them 'weapons of influence' because they trigger automatic, often unconscious compliance. The book is essential reading for anyone in marketing, sales, or negotiation — and for anyone who wants to recognize when these levers are being used on them.

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