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Communication & Influence

Nonviolent Communication

Marshall B. Rosenberg · 1999

A four-step framework for saying hard things without breaking the connection.

Summary

Rosenberg's NVC method asks four things in any tense conversation: observe without judgment, name your feeling, identify the underlying need, and make a clear request. The framework reveals how often we communicate evaluations as if they were facts ('you always…') and demands as if they were requests. Practiced, it can defuse arguments, deepen empathy, and replace blame with shared problem-solving.

Key highlights

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