Summary
Lencioni delivers his framework as a leadership fable rather than a textbook. Kathryn Petersen, a former engineer from a wartime cruiser-builder turned CEO, is hired to fix DecisionTech, a Silicon Valley startup with the best executive team and worst results in its category. Across two off-sites at Napa Valley and a series of charged scenes back at headquarters, Kathryn diagnoses a cascading set of problems that build on each other: an absence of trust between executives produces fear of conflict, which produces lack of commitment to decisions, which produces avoidance of accountability, which produces inattention to collective results. The fable form makes the model unforgettable; the model itself has been used by tens of thousands of leadership teams since.
